Home based work at home agents
Get information on how to start looking for legitimate work at home jobs several years ago,because so many of my friends were telling me how they wanted to be able to stay home with their kids and work, so I started looking for companies online and it was hard at first because so many of the sites I came across was selling some type of program.
So here are the results of what I have found so far.This company is called West at Home they are an award-winning service from West Corporation, the nation's leading provider of outsourced communication solutions.
West at Home utilizes thousands of home-based agents located across the country combined with the industry's most robust and advanced infrastructure to deliver superior service to there customers.
They leverage West's twenty-plus years of customer contact experience and operational expertise to deliver customized customer care and acquisition solutions.
Every home agent program benefits from West's cutting-edge technology, in-depth reporting capabilities and unmatched system availability, as well as the advanced staffing and training techniques to deliver an unmatched customer experience and the kind of results that companies have come to expect from West Corporation.
Work from Home Call Center Positions
As a virtual call center agent you can work from your own home office. These are real jobs that just require a computer and a internet connection. Help desk, collections, insurance, appointment setting and more need you to take calls from home.
Virtual assistants that do outbound calls are in demand from many small business owners who need to have more leads in loan modification or the mortgage industry. You must be self motivated and have prior experience working with clients over the phone.
Telemarketing is another area that has made its way to the home office with consultants, and one person business owners needing qualified personnel to call a list of potential clients who may be interested in their services.
Online sales representatives are in demand due to the high cost of advertising in most newspapers and magazines, so if you are good at driving traffic to a website or can get more products and services sold then you will definitely want to continue with utilizing your sales experience in doing in bound and out bound phone calls.
Action steps for The Best Work from Home Package:
Schedule Flexibility. Guaranteed Pay. Premier Companies.What could be better than an exciting customer support opportunity with a Fortune 1000 company? How about earning guaranteed hourly pay without leaving home? If you are looking for a home-based career opportunity, then consider West at Home.
West at Home Agents work from the comfort of their own homes and are employees of West at Home LLC. Every day our agents transform their home office into a support center for one of West at Home's many well-known clients. From customer care and live chat to email and incoming sales calls, agents handle our clients' most vital interaction - the interaction with their customers.
How Do I Get Started?
The positions range from telemarketing to inbound customer service calls
The first step is by visiting their website. Your next step is to click the "Apply Now" button to get started with the application process. It's easy! Work for Westathome
Complete your online application providing information for all
required fields.
If qualified, you will be offered an interview to further explore
your match to this opportunity.
Upon successful completion of the interview, you will be
extended an employment offer, which will be followed by an
online orientation and on-boarding process.
How it works: Virtaul call center simply route incoming customer's call to the home agent's phone, so no selling is involved. Home based customer care jobs provides legitimate opportunity for people with disabilities, housewives, college students, retirees.
Consider this wonderful legitimate opportunity, it is easy to find work and the need for more virtual call center agents will continue to grow through the next decade.
Working for Ryla
Other call center employment:
Information About Ryla a leading provider of global customer contact solutions for companies and government agencies requiring Excellent Interactions Every Time.SM Domestically focused.
Ryla delivers both ongoing and on-demand customized solutions and staffing to meet each client's business goals, including quick ramp-up, project-based solutions for crisis response, seasonal retail and political needs.
Headquartered in Kennesaw, Georgia, Ryla is a different kind of call center, ranked one of the fastest growing private companies in the nation by Inc. magazine and nationally recognized as a top workplace. To learn more, visit http://www.ryla.com/
CallCenterCrossing.comhas a database of jobs you are looking for so when your looking for how to find a call center job they can help. you are assigned and trained on, you may be assisting an individual with resolving a billing inquiry, helping your customer purchase an accessory for their wireless phone, or perhaps providing product assistance as well as troubleshooting.
Unlike many other at-home businesses, absolutely no investment is needed beyond having the necessary phone and computer equipment as well as a high speed Internet connection to receive incoming calls.
You will receive thorough, paid training and, if qualified, can be assisting your first customer within days of applying.
Working for Alpine Access
Customer Service, Virtual Call Center Consulting, Work From Home jobs
Alpine Access is the world's leading outsourcer of call center services using home-based, virtual customer service agents. When I posted this they were Hiring for 600 Positions
• English speaking
• Bi-lingual Spanish/English
• Bi-lingual Cantonese/English
• Bi-lingual Mandarin/English
Type of Experience you need to have
Minimum 1 year of customer care experience required
Ability to navigate multiple windows and multi-task required
Previous call center experience desired
Work from home experience desired
Previous experience in technical support, banking/financial, cell phones OR billing required
Candidates currently working for another at-home competitor will not be eligible for hire at this time
You also need the following required Skills
Ability to ask for payment and negotiate payment schedule
Ability to empathize and establish positive rapport with customer
Excellent listening skills
Excellent customer service, interpersonal, and communication skills
Excellent verbal and written communication including grammar and voice quality
Ability to learn via live, instructor-led phone/conference call
Excellent attention to detail
Ability to multi-task in a fast-paced and changing environment
Good typing, data entry and spelling skills
Computer Skills
Excellent to high computer skills, use Internet daily, able to download programs and email file attachments
Skilled using chat and instant message communications
Knowledge of keyboard short-cuts, such as cut-and-paste
Ability to trouble-shoot computer glitches independently before calling for assistance
Able to work with seven to fifteen browser windows open on desktop and can toggle between multiple windows
Work Requirements
Legally able work in the United States
High School Diploma or equivalent
18 years or older
Must have home PC and Internet connection that meet requirements
Drug Screen, Background Check, and Credit Check
Successful drug, background and credit check is required and contingent on job offer
Shifts:
Open 365 days per year
Full-time and some part-time shifts available
Most shifts include at least one weekend day
Ways to find Home based work at home call center jobs.
At home call center representative is someone who works from their home office gathering, entering and confirming customer information, answering customer questions, resolving issues, providing customer care, engaging in live chat, responding to email, and handling sales calls with customers.
A home agent is not an independent contractor, but is an employee of a company. This company should provide paid training and there should not be annual fees, quarterly fees, training or equipment fees.
There may be a small one time background check fee at the time you are hired
If hired as a home based agent, you will need a professional phone presence, a quiet working environment, a phone, reliable computer and a high speed Internet connection (DSL or Cable).
